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Courses for Work Teams
Effective Meetings
This is the one course that every group – and executive - can benefit from! The curriculum focuses on how to avoid wasted time, keep the participants engaged and increase commitment to the decisions taken. We teach the basic skills of facilitation and the communication tools needed to take your next meeting to a new level.
Functional Teams
These days working in teams is more important —and more challenging— than ever. In this course we work directly with team members and their leaders to clarify expectations, ground rules, roles and responsibilities, development and discussion of proposals, decision-making, dealing with conflict and performance monitoring.
Decision Making
Conflict and Negotiation
- Applying communications skills to conflict in one’s personal and professional life
- Recognizing the signs, stages and elements of a conflict
- Having more options and a different attitude toward conflict and negotiation
- Understanding the impact of rank (status) in conflict situations
- Responding to accusations and personal attacks
- Giving and receiving effective feedback
- Specifically with regard to negotiation
- Separating interests from positions
- Defining criteria for agreement
- Generating and evaluating options
- Avoiding common errors


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